Eastern Forklift Trucks Limited are committed to protecting and respecting your privacy
This policy (together with our Terms & Conditions and any other documents referred to on it) sets out the basis on how any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Any dispute or claim arising out of this policy, and the use of your personal information, will be governed by English law and the courts of England and Wales have exclusive jurisdiction to resolve any such dispute or claim.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Eastern Forklift Trucks Limited, Northern Way, Bury St Edmunds, IP32 6NL
Information we may collect from you
We may collect and process the following data about you:
Information you give us
You may give us information about yourself by filling in the form on our ‘contact’ page on www.easternflt.com or by corresponding with us by phone or e-mail. This includes information you provide when you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, e-mail address, company name and a contact number.
Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:
Technical information including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Disclosure of your information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Where we store your personal data
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will always inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.